Order Management System

Digitize Concrete Order Management From Booking to Delivery

Manage customer orders, schedules, mix designs, delivery slots, and approvals from one centralized platform.

✓ Eliminate manual order errors
✓ Faster order processing
✓ Improve customer satisfaction
✓ Complete order visibility
Digitize Concrete Order Management

Key Capabilities & Benefits

Enterprise features built specifically for modern concrete operations.

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Order Entry & Approval

Replace manual paper sheets with structured booking screens that validate mix designs and water-cement ratios.

🧪

Mix Design Selection

Select appropriate mix grade strength profiles mapped directly to structural specs.

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Delivery Scheduling

Automatically schedule loading windows and batching operations based on site requirements.

🔄

Real-Time Status Tracking

Access end-to-end status transparency from dispatched to site pouring.

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Customer Notifications

Auto-dispatch SMS notifications with live vehicle ETAs directly to clients.

✍️

Order Amendments

Easily update volume, grades, or intervals directly on live active tickets.

Core Intake

Digital Ticket Entry

Transition from manual paper-based order sheets to a secure, unified digital ticketing portal. Our system guarantees error-free concrete order booking by validating structural requirements in real-time before scheduling the batch.

  • Rigorous Mix Design Validation: Enforces selections for strength classes (e.g. M15 to M50), aggregate size constraints (10mm, 20mm), and target slump profiles.
  • Admixture & Specialty Logs: Seamlessly track retarders, accelerators, and plasticizer requests mapped directly to customer specifications.
  • Credit & Limit Verification: Auto-checks builder credit limits and payment statuses upon ticket intake to prevent unauthorized deliveries.
RMC OS - Digital Order Intake

New Concrete Order Ticket

BuildCraft Infrastructure Ltd.
M35 (35 MPa)
20 mm (Standard)
120 mm ± 20mm
Concrete Pump
0 m³ 75 m³ 150 m³
Live Ticket Preview
DRAFT TICKET
TK-2026-9041
Water/Cement Ratio: 0.42 (PASS)
Estimated Loads: 10 loads (8m³ each)
Scheduled Date: Today, 02:30 PM
Batch Plant: Hyderabad East
Dynamic Scheduling

Smart Booking Slots

Never overbook your plants or stack trucks at construction sites. RMC OS automatically calculates batch capacity, truck wash-out times, and transit offsets to book the perfect load interval.

  • Real-Time Capacity Grid: Integrates directly with your batch plant PLC controllers to monitor silo capacities and batch rates.
  • Intelligent Travel Time Offsets: Computes routing times based on hour-of-day traffic profiles, spacing out departures automatically.
  • Overbooking Protection: Color-coded capacity blocks lock out dispatchers from scheduling beyond a plant's physical capabilities.
RMC OS - Multi-Plant Scheduling Grid
Monday, June 8, 2026
Free Busy Peak Current
PLANT LOCATION
08:00
10:00
12:00
14:00
16:00
Hyderabad EastCapacity: 120 m³/hr
Peak
Busy
Available
Allocated
Available
Kukatpally PlantCapacity: 100 m³/hr
Busy
Peak
Busy
Available
Available
Secunderabad PlantCapacity: 90 m³/hr
Available
Available
Busy
Peak
Busy
⚡ Optimal Slot Picked: Hyderabad East has 45m³ capacity reserved for your ticket at 14:00.
Client Collaboration

Builder Portal Sync

Give your customers a premium, professional transparency experience. The Builder Portal syncs live with dispatch systems to update supervisors on site without forcing them to call or log into complex portals.

  • No-Login SMS Tracking Links: Customers receive a secure web link via SMS, showing their concrete mixer truck moving in real-time.
  • Site Delivery Confirmation: Supervisors confirm site acceptance and slump-quality verification on-site, immediately updating the builder portal.
  • Compression & Cube Test Logger: Link site lab results directly back to concrete batches to maintain absolute transparency and trust.
10:24 AM
ACTIVE POUR

Metro Station #44

Order: 75 m³ of M35 Concrete

Delivered: 48 m³ Remaining: 27 m³
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🚚
🚩
Truck 1017: 2 min away
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Ramesh Kumar En Route • 40 km/h
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Concrete Quality Check
Slump Target120 mm
Mix Temp28.5°C
Water Added0 L

Get in Touch

Ready to Transform
Your Operations?

Schedule a personalized demo with our concrete industry specialists and see how RMC OS can streamline your entire operation.

✓ Free 30-minute demo tailored to your plant setup
✓ No commitment – explore features at your pace
✓ Industry specialists with RMC operations experience